Duferco Mobility for Companies
OUR RECHARGING SOLUTIONS FOR FLEETS
CHARGING FOR COMPANY ELECTRIC VEHICLES
The Fleet Offer is the solution designed to support the progressive electrification of the corporate fleet. With Duferco Mobility’s experience in electric mobility, we optimise and simplify the management of company electric vehicle recharging.
Our interface dedicated to the Fleet Manager is simple and intuitive, with all the information needed to control and manage vehicle recharging costs. For the driver, it is easy to access the App and have all the information and functionalities for recharging his vehicle at his fingertips.
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AN EXTENSIVE AND EVER-EXPANDING RECHARGING NETWORK
The charging network accessible with our services is extensive and constantly evolving: with more than 50,000 charging points in Italy, we give the promise of widespread coverage for the fleet. In addition, our service gives access to charging across Europe, so drivers can recharge wherever they are.
FLEXIBILITY AND CUSTOMIZATION IN CHARGING OPTIONS
Our dedicated support assists the Fleet Manager in configuring fleet services: the Company can activate profiles for use by a single employee, such as for those who have a fringe benefit car, and for use by multiple employees, for car pools or service vehicles.
Each driver will have access to the entire Duferco Mobility service-enabled network, in addition to the charging points available in the company, being able to choose between a charging:
- Quick Charge (AC) for a more convenient charging schedule suitable for when the vehicle is parked at night or during office hours
- Fast Charge (DC) for quick charging to optimize time and cost
- Ultrafast Charge (HPC) to minimize charging time and ensure maximum efficiency even on long trips, with minimal additional cost
For public access charging, the company will only pay for the actual service used, with no fixed charges.
BILLING AND ZERO EXTRA CHARGES
There are no activation costs for either Driver and Fleet Manager utilities or Cards.
There can be a minimal annual charge for managing the charging points in the company.
Billing of actual consumption is monthly and payments are simple, by bank transfer or SEPA. A clear and detailed invoice is generated each month, which in addition to being sent via e-mail is also made available in the Fleet Manager portal and downloadable.
In the same portal, the Fleet Manager also finds the list of drivers with all the associated master information and the consumption report, with all the details related to each charging session.
The reports are downloadable in data file format.
MANAGEMENT VIA
D-MOBILITY APP
The D-Mobility App allows each company driver who has a personal profile to:
- Activate and monitor a recharge in real time
- Check the available points and reserve them
- Dispose a history of their recharges
- Access 24/7 support
- Send feedback on their recharge experience.
CONTINUOUS SUPPORT AND 24-HOUR ASSISTANCE
We know that companies cannot afford interruptions in service, so we provide 24/7 support.
If needed, drivers can rely on our support team for prompt, real-time intervention for any remotely manageable task, such as startup support or charging term.
During office hours, designated administrative and business support supports Fleet Managers and drivers.
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HOW IT WORKS?
Fleet Manager Portal
Activation of the Fleet Manager Portal is done through a few simple steps.
In the portal, accessible via online reserved area, driver and consumption reports and invoices are available for viewing and downloading.
In the case of an in-house charging network, the Fleet Manager will also be able to have an additional dedicated view per charging station. In addition, the Fleet Manager can contact a dedicated back office for driver activation and any administrative needs.
App for Drivers
Drivers, on the other hand, can use either the card alone or our App for charging. With the D-Mobility App, the driver can see in real time the availability of infrastructure, book a point for recharging, activate and monitor a session in real time, view the history of the last recharges, including CO2 savings, calculated by a certified algorithm.
If charging points in the company are managed by Duferco Mobility, the driver can activate those points with the same user experience as points open to the public.
Driver Portal
The driver also has access to the online Customer Area from desktop and has 24/7 Customer Care available to get support in charging by calling the dedicated toll-free number 800 92 22 00.