• Electricity & Gas
    • Household
    • Businesses and SMEs
    • Buildings
    • Enterprises
  • Energy Efficiency
  • E-Mobility
  • About us
    • Energy Trading
    • Renewable sources
    • Elettra Car Sharing
    • Duferco People
  • Customer Area
  • Italiano

USEFUL DOCUMENTS

SERVICE FORMS
  • Transfer application for household, building, or other use energy contracts (IT)
  • Transfer application for household, building, or other use gas contracts (IT)
  • Transfer application for household, building, or other use energy contracts (without prior contracts) (IT)
  • Transfer application for household, building, or other use gas contracts (without prior contracts) (IT)
  • Transfer application for household, building or other use energy contracts – Title IV
  • Energy and gas complaints’ form (IT)
  • Abnormal Amount Complaints Form – Electricity & Gas (IT)
  • No-Switch Form – Electricity (IT)
  • No-Switch Form – Natural Gas (IT)
  • Reconsideration Form (IT)
  • Meter shutdown form – Electricity & Gas (IT)
  • Prescription Exception Form – Del. 569/2018/R/com. and subsequent amendments (IT)
  • Request for direct debit (IT)
  • Gas Reduced Excise Declaration (IT)
  • Reduced VAT (10%) Application for Electricity (IT)
  • Reduced VAT (10%) Application for Gas (IT)
  • Exceeding 1200000m3
  • CIG 11 Guidelines
  • CIG 12 Guidelines
  • Form A12
  • Form B12
  • Attachment: Work quote requests received by seller (Form F40 – Gas use system layout)
  • Attachment: Work quote requests received by seller (Form F40 – reactivation of gas use system)

AZIENDA

Chi Siamo
Duferco Group
Sostenibilità
Servizio di Tutela Gas
Dichiarazione di Accessibilità
Corporate Governance
News
Privacy Policy | Cookie Policy
Contatti

  • Follow
  • Follow
  • Follow
  • Follow

LINK UTILI

Area Clienti
Documenti
Modalità pagamento
Bonus Sociale
REMIT
Offerte PLACET
Modulo Reclami EE & GAS
Modulo Reclami Importi Anomali
FAQ Luce & Gas | FAQ Mobility

ASSISTENZA CLIENTI

Numero verde Clienti 800.93.93.00
Attivo nei giorni feriali con orario continuato
dalle 08:00 alle 20:00

Numero verde Condomini 800.94.94.22
Attivo nei giorni feriali con orario continuato
dalle 09:00 alle 18:00

Numero verde Mobility 800.92.22.00
Attivo tutti i giorni 24 ore su 24

COMPANY

About us
Duferco Group
Sustainability
Gas Protection Service
Accessibility Statement
Corporate Governance
Privacy Policy
Cookie Policy
Contacts

  • Follow
  • Follow
  • Follow
  • Follow

USEFUL LINKS

Customer area
Documents
Payment Methods
Social Bonus
REMIT
PLACET Offers
Complaint Form for EE & GAS
Unexpected Amounts Complaint Form
FAQs Electricity & Gas | E-Mobility FAQs

CUSTOMER SERVICE

Customers Toll-Free 800.93.93.00
Active on weekdays 08:00 AM to 08:00 PM

Buildings Toll-Free Number 800.94.94.22
Active on weekdays 9:00 AM to 6:00 PM

Mobility Toll-Free Number 800.92.22.00
Active 24/7

nascosta

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

AZIENDA

Chi Siamo
Duferco Group
Sostenibilità
Servizio di Tutela Gas
Corporate Governance
Dichiarazione di Accessibilità
News
Privacy Policy
Cookie Policy
Contatti

LINK UTILI
Area Clienti
Documenti
Modalità pagamento
Bonus Sociale
REMIT
Offerte PLACET
Modulo Reclami EE & GAS
Modulo Reclami Importi Anomali
FAQ Luce & Gas | FAQ Mobility
ASSISTENZA CLIENTI
Numero verde Clienti 800.93.93.00
Attivo nei giorni feriali con orario continuato
dalle 08:00 alle 20:00

Numero verde Condomini 800.94.94.22
Attivo nei giorni feriali con orario continuato
dalle 09:00 alle 18:00

Numero verde Mobility 800.92.22.00
Attivo tutti i giorni 24 ore su 24

  • Follow
  • Follow
  • Follow
  • Follow
nascosta

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

COMPANY

About us
Duferco Group
Sustainability
Gas Protection Service
Accessibility Statement
Corporate Governance
Privacy Policy
Cookie Policy
Contacts

USEFUL LINKS
Customer area
Documents
Payment Methods
Social Bonus
REMIT
PLACET Offers
Complaint Form for EE & GAS
Unexpected Amounts Complaint Form
FAQs Electricity & Gas | Mobility FAQs
CUSTOMER SERVICE
Customers Toll-Free Number 800.93.93.00
Active on weekdays
08:00 AM to 08:00 PM

Buildings Toll-Free Number 800.94.94.22
Active on weekdays
9:00 AM to 6:00 PM

Mobility Toll-Free Number 800.92.22.00
Active 24/7

  • Follow
  • Follow
  • Follow
  • Follow

© 2023 Duferco Energia SpA Via Paolo Imperiale, 4 – 16126 Genova (GE) – P.IVA 01016870329 – All rights reserved.