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    • Buildings
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  • Energy Efficiency
    • Third sector organizations
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  • About us
    • Energy Trading
    • Renewable sources
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    • Duferco People
  • Customer Area
  • Italiano

USEFUL DOCUMENTS

SERVICE FORMS
  • Transfer application for household, building, or other use energy contracts (IT)
  • Transfer application for household, building, or other use gas contracts (IT)
  • Transfer application for household, building, or other use energy contracts (without prior contracts) (IT)
  • Transfer application for household, building, or other use gas contracts (without prior contracts) (IT)
  • Transfer application for household, building, or other use energy contracts – Title IV (IT)
  • Energy and gas complaints’ form (IT)
  • Abnormal Amount Complaints Form – Electricity & Gas (IT)
  • No-Switch Form – Electricity (IT)
  • No-Switch Form – Natural Gas (IT)
  • Reconsideration Form (IT)
  • Change Plan Form – Electricity & Gas – Household (IT)
  • Change Plan Form – Electricity & Gas – Other Use (IT)
  • Change Plan Form – Electricity & Gas – Building (IT)
  • Change Plan Form – Electricity & Gas – Third Sector (IT)
  • Meter shutdown form – Electricity & Gas (IT)
  • Prescription Exception Form – Del. 569/2018/R/com. and subsequent amendments (IT)
  • Request for direct debit (IT)
  • Gas Reduced Excise Declaration (IT)
  • Reduced VAT (10%) Application for Electricity (IT)
  • Reduced VAT (10%) Application for Natural Gas (IT)
  • Exceeding 1200000mc
  • CIG 11 Guidelines
  • CIG 12 Guidelines
  • Form A12
  • Form B12
  • Attachment: Work quote requests received by seller (Form F40 – Gas use system layout)
  • Attachment: Work quote requests received by seller (Form F40 – reactivation of gas use system)

AZIENDA

Chi Siamo
Duferco Group
Sostenibilità
Tutela della Vulnerabilità
Dichiarazione di Accessibilità
Corporate Governance
News
Privacy Policy
Cookie Policy
Contatti

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LINK UTILI

Area Clienti
Documenti
Modalità pagamento
Bonus Sociale
REMIT
Offerte PLACET
Offerte a Prezzo Dinamico
Modulo Reclami EE & GAS
Modulo Reclami Importi Anomali
FAQ Luce & Gas

ASSISTENZA CLIENTI

Numero verde Clienti 800.93.93.00
Attivo dal lunedì al venerdì
dalle 08:00 alle 20:00

Numero verde Condomini 800.94.94.22
Attivo dal lunedì al venerdì
dalle 09:00 alle 18:00

Chatta con noi 349 3292461
Attivo dal lunedì al venerdì
dalle 09:00 alle 18:00

COMPANY

About us
Duferco Group
Sustainability
Vulnerability Protection
Accessibility Statement
Corporate Governance
Privacy Policy
Cookie Policy
Contacts

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USEFUL LINKS

Customer area
Documents
Payment Methods
Social Bonus
REMIT
PLACET Offers
Complaint Form for EE & GAS
Unexpected Amounts Complaint Form
FAQs Electricity & Gas

CUSTOMER SERVICE

Customers Toll-Free 800.93.93.00
Active from Monday to Friday
08:00 AM to 08:00 PM

Buildings Toll-Free Number 800.94.94.22
Active from Monday to Friday
9:00 AM to 6:00 PM

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AZIENDA

Chi Siamo
Duferco Group
Sostenibilità
Corporate Governance
Dichiarazione di Accessibilità
News
Privacy Policy
Cookie Policy
Contatti

LINK UTILI

Area Clienti
Documenti
Modalità pagamento
Bonus Sociale
REMIT
Offerte PLACET
Offerte a Prezzo Dinamico
Tutela della Vulnerabilità
Modulo Reclami EE & GAS
Modulo Reclami Importi Anomali
FAQ Luce & Gas

ASSISTENZA CLIENTI

Numero verde Clienti 800.93.93.00
Attivo dal lunedì al venerdì
dalle 08:00 alle 20:00

Numero verde Condomini 800.94.94.22
Attivo dal lunedì al venerdì
dalle 09:00 alle 18:00

Chatta con noi 349 3292461
Attivo dal lunedì al venerdì
dalle 09:00 alle 18:00

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  • Follow
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COMPANY

About us
Duferco Group
Sustainability
Vulnerability Protection
Accessibility Statement
Corporate Governance
Privacy Policy
Cookie Policy
Contacts

USEFUL LINKS

Customer area
Documents
Payment Methods
Social Bonus
REMIT
PLACET Offers
Complaint Form for EE & GAS
Unexpected Amounts Complaint Form
FAQs Electricity & Gas

CUSTOMER SERVICE

Customers Toll-Free Number 800.93.93.00
Active from Monday to Friday
08:00 AM to 08:00 PM

Buildings Toll-Free Number 800.94.94.22
Active from Monday to Friday
9:00 AM to 6:00 PM

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